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Volumetric Weight

Every package needs to be measured and the volumetric weight needs to be calculated.

If the volumetric weight is higher then the actual weight then the volumetric weight will be used for the price calculation.

The formula for volumetric weight is «Length × Width × Height ÷ 166» for air packages and «÷ 300» for sea packages. For example the volumetric weight of a 14×14×14 inch "AIR" box would be 16.53 lbs.

Dimension Restrictions

Group 2 - One side cannot be longer than 39 inches (99cm), all sides cannot total more than 79 inches (200cm).

Insurance

$60 insurance included for free; $5 for every additional $100 (exclude Russia and Belarus). This is total loss insurance meaning it covers packages that are completely destroyed or lost.

Customs

Pay close attention max allowed duty free and tax free value. This is the max allowed value that can be declared to one receiver without having to pay addition customs duties/taxes.

Other

If a package is over the max allowed weight or dimensions there are still ways to ship them but the main office will need to be called.

Also if there are any questions regarding customs or anything else call us at +1 (818) 767-4552.

*packages to Russia less than 43 lbs delivered to the nearest post office.